Shipping Information

  1. Delivery Times

    • Unless specified otherwise on the product page, most products ship within 3 to 5 business days from our warehouse. 
    • Certain products ship within 10 to 20 business days after purchase if the items are imported from overseas, therefore the shipping days are longer and varies depending on the brand(s) and country of origin.
  2. Shipping Rate

    Less than RM 150 RM 8 RM 20
    RM 150 or more Free Shipping
  3. Why does it take so long for me to receive my order?

    This is because certain items are made to order and/or are mostly imported from different countries.

  4. Why haven't I received my order even after the specified shipping time?

    There are two possibilities:

    • There's a delay with the shipping from our merchant.
    • Items are sometimes held up by our Royal Malaysian Customs Department.

If you still have questions and issue regarding your shipping, do not hesitate to contract us through our support system (more info).