CUSTOMER PRIVACY POLICY

At DSYR, we take customer privacy seriously and we are committed to uphold and protect your personal information at the best we can. Our Customer Privacy Policy covers the collection, use and disclosure of personal information that may be collected when you interact with us, such as when you visit our website, when you sign up with us, when you purchase a product from dsyr.com, or when you call our sales or customer service representatives. Please take some time to read about our information practices and how we safeguard your personal information

Collection & Use of Personal Information

We only collect information that are relevant in our dealings with you and keep them as long as we are either required by law or as is relevant for the purposes of which it was collected. We do not engage in any sharing, trading or selling of customer personal information with third parties. When you sign up with DSYR, personal information collected may include:

  • Name
  • Date of Birth
  • Gender
  • E-mail Address
  • Delivery Address
  • Telephone/Mobile Number

Information collected may be used for some or all of the following purposes:
  • Product Delivery and related communications
  • Update on relevant product information
  • Process orders and payment references
  • Internal marketing research (demographics, analytics, etc)
  • Customer service
  • Other communications between you and DSYR

We may pass your name and address to a third party (such as courier or supplier) for delivery of products you have purchased from us. From time to time, you will receive marketing and/or promotional materials from DSYR. You can choose to unsubscribe from marketing communications at any time through the unsubscribing option provided within the electronic marketing material.

Updating Your Personal Information

In order for us to serve you well at all times, please keep us updated if there is any change to your personal information. You can update anytime by accessing your account on dsyr.com.

Disclosure of Personal Information

DSYR will not share your information with other organizations other than those third parties directly related to the delivery of products you have purchased from dsyr.com. In rare circumstances when there are strong reasons to believe that the disclosure of information is necessary for law enforcement purposes, DSYR may be required to do so.

How We Protect Your Personal Information

DSYR takes administrative, technical and physical precautions to safeguard your personal information against possible loss, theft, misused, unauthorised access, disclosure, alteration and destruction.

Our Commitment to Your Privacy

DSYR takes the task to protect your privacy very seriously. We communicate these guidelines to all our employees and strictly enforce privacy safeguard practices within the company. DSYR may update its privacy policy from time to time and notice will be posted on our website along with the updated privacy policy.

If you have questions or concerns about DSYR’s Customer Privacy Policy, please contact us directly at support@dsyr.com. We will respond to your inquiry within 30 days.